HUMAN-
CENTERED AI

INTRODUCTION

"Human-Centered AI" provides principles for shaping the relationship between people and AI in AI-powered products and services. These principles help us deliver transparent and trustworthy AI experiences that consider people’s circumstances.

7 Principles

DENSO has defined seven principles.

Keep Me in Control

How AI supports user’s choices, but never quietly steers them

Respect My Data,
Don’t Make Me Read Legalese

Collect the minimum data and make it understandable and ongoing, not a one-time legal ritual

Don’t Play with My Feelings

How to be helpful, not emotionally manipulative

Help Me Become Better,
Not Lazier

How to help people grow, and don’t replace them

Show Me Why,
Only When It Matters

How to show the AI work, so users can trust it

Protect Me
Without Watching Me

Ensure safety without intrusive or constant monitoring

Make the Right Use Easy

How to design safe use of AI with low cognitive load

D-EXPERIENCEDESIGN SYSTEM